Frequently Asked Questions
Everything you need to know about your next favorite pair of earrings.
What materials are used in your jewelry?
All our studs are crafted from high-quality materials including 14k gold, sterling silver, and surgical-grade titanium to ensure they are safe for sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 10-14 business days.
What is your return policy?
For hygiene reasons, we can only accept returns on unworn jewelry in its original, sealed packaging within 30 days of purchase.
Do you offer professional piercing services?
Yes, we have several studio locations where our expert piercers use needles—never guns—to provide a safe and comfortable experience.
How should I care for my new studs?
To maintain their shine, avoid contact with perfumes and lotions. Clean gently with a soft cloth and store them in a dry place when not in use.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.